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I have still not managed to speak with human in the United States regarding my bag. All phone number are automated and even when I try to work around the automated system I get someone in a foreign country.

However, the baggage service agents indicated yesterday that there was a 94% chance (you have to wonder how they came up with that exact percentage) that my bag had been located. I was told that it would be expedited. Expedited - hmmmm? United Airline's definition of "expedited" is questionable. Three flights left Chicago for Colorado Springs last evening after I got the report of the match. This morning I was told (during my 11th phone call to India) that the bag was scheduled to go onto a flight today - a flight leaving later this morning - not the first flight of the day.

I'm told that once my bag arrives in Colorado Springs (reportedly before noon my time) that it will then be turned over to the "delivery service". It will be interesting if the bag is actually put on a plane this morning. It will be interesting to see how soon after it arrives that I get a call from the "delivery service."

I'm grateful for the many leads and suggestions that have poured in. I received a call from a TV station in Chicago pursuing the story - a result of a TQS member. Caryl Bryer Fallert was able to locate a colleague still working at United and he was going to check into the situation when he went to work at 3am - so it might have been his actions that got this ball rolling - not sure. Regardless, thanks Caryl! Others of you have posted the info on your blogs and forward the info to friends - I appreciate that. As frustrated as I am I'm trying to keep my cool.

Here's a good one for you. During my first call to India I had provided copious details regarding my American Tourister bag and a description it's contents - most notably a hardback book of Middle-eastern art which was the last thing I had placed in the bag - so it was right on top when opened. Nonetheless, during one of my many calls yesterday an agent actually said, "Mr Tims, we apologize for any inconvenience and please rest assured that we are looking for your Sampsonite bag with the Cuban cigars" - ?!

There is at least a glimmer of hope that the bag my yet find it's way home and I will continue to report on the progress. Like you, I'm on pins and needles!