Hi Marianne - while I monitor the forum for questions, technical problems, issues, etc., I don't handle customer payments. Please contact TQS customer service for your concerns regarding your renewal payment. The email address is tqscustomerservice @ gmail.com - Eliminate the spaces before and after the @ sign; I had to add those so that the address would appear in this message.
You can also link to customer service by clicking on 'CONTACT' at the top of any page of the TQS website (it's in the gray banner, starting with Home then Daily Blog, Join Free, My Account, Contact.
Wendy, thanks for letting me know about this question!
Kathy