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TOPIC: Try Version 3

Re: Try Version 3 18 Mar 2013 00:30 #98940

  • NancyinSTL
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Thanks Margo. Forgive me for not getting back to you sooner. This was the weekend of my guild's biennial Quilt Expo, so it was a busy weekend.

Anyway, I think I know what the problem was. I kept restarting the video with the other versions without completely getting out of the "Watch Shows" mode. When I logged off and logged back in and then selected version 3, it worked great. I think maybe something in the system needed to get reset or cleared before it would work correctly. Many moons ago, I used to test and debug updates to online applications and so I know for sure that computers will always give the same results given the same conditions.
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Re: Try Version 3 13 Mar 2013 16:29 #98703

  • Margo
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Nancy, I really don't know. This show played fine for me on Google Chrome. Send Bob a note and see if he has any answers for you.


It's Not What You Gather, But What You Scatter
That Tells What Kind Of Life You Have Lived !
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Re: Try Version 3 13 Mar 2013 16:27 #98702

  • Margo
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Joyce, when you click on DAILY BLOG on the purple bar you can select CONTACT US from the bar that appears below the purple one.

Attachment 4110_Contact_Us.JPG not found



It's Not What You Gather, But What You Scatter
That Tells What Kind Of Life You Have Lived !
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Re: Try Version 3 13 Mar 2013 10:30 #98689

  • NancyinSTL
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Margo wrote:
Nancy, you might want to contact Guru Bob through the CONTACT US link. You will find it under DAILY BLOG on the purple bar.
He may be able to offer some help.
Hi Margo,

I know to contact Guru Bob, but just wanted to know if I was the only one that was not helped by the alternate versions. It was with this show that I first experienced this problem, so I wouldn't think that the problem is unique to me.

Thanks
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Re: Try Version 3 13 Mar 2013 10:17 #98688

Thanks! I found it and send an email.
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Re: Try Version 3 13 Mar 2013 08:45 #98684

  • rehak
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MAMA2TNT wrote:
Margo, I must be blind. I cannot find the Contact Us that you suggested. I've had the problem of the video and audio out of sync for many months. I've tried the Versions 2 and 3, but that did nothing for me, either.

If you click "HELP" on the purple bar above, there is a "Contact Us" choice on the right below the bar.

Nancy
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Re: Try Version 3 13 Mar 2013 07:54 #98683

Margo, I must be blind. I cannot find the Contact Us that you suggested. I've had the problem of the video and audio out of sync for many months. I've tried the Versions 2 and 3, but that did nothing for me, either.
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Re: Try Version 3 13 Mar 2013 06:51 #98680

  • Margo
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Nancy, you might want to contact Guru Bob through the CONTACT US link. You will find it under DAILY BLOG on the purple bar.
He may be able to offer some help.


It's Not What You Gather, But What You Scatter
That Tells What Kind Of Life You Have Lived !
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Re: Try Version 3 13 Mar 2013 02:53 #98673

  • NancyinSTL
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Unfortunately, neither version resolved the problem I experienced with the sound and video being out of sync. I tried both versions 2 and 3. Otherwise, I think that I would have really enjoyed the show.
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Re: Try Version 3 13 Mar 2013 01:56 #98672

  • NancyinSTL
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PosyP wrote:
I just have the problem of sound & lips being out of sync, bit irritating, but I will try your Version 3 to see if it helps.
I had the same problem and came here to see if I was the only one. Thanks, I'll try version 3, if I can find it.
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Re: Try Version 3 11 Mar 2013 17:10 #98584

  • Zarah
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If you click on it, the next option is available

living in Central Denmark
Charlie Brown: The secret is to look fantastic at a distance
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Re: Try Version 3 11 Mar 2013 15:02 #98567

  • eileenkny
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Mine only has "version 2" as an option. I wonder why?

from the beautiful Hudson Valley of NY
Gammill Classic Plus w/IQ
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Re: Try Version 3 06 Mar 2013 15:33 #98399

  • Zarah
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Thank you so much for this. I had not seen that menu option

living in Central Denmark
Charlie Brown: The secret is to look fantastic at a distance
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Re: Try Version 3 06 Mar 2013 11:50 #98390

Dear Jane, thank you for that. I see that there is a version 2 as well. I will try these if I have problems in the future. :D
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