My name is Sandy Urquhart and I work in the Customer Service department at TheQuiltShow.com. I am so sorry that you have not hear from any of us. Our email address has currently changed to This email address is being protected from spambots. You need JavaScript enabled to view it.. I would really like to help you in anyway I can. You can either email me or call me at 925-203-5612 and I promise we are hear to help you.
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Please clarify--did you send an email to Customer Service and have not gotten a response? This email address is being protected from spambots. You need JavaScript enabled to view it. The folks in Customer Service want to make everyone happy and respond to questions/issue as quickly as possible.