My name is Sandy Urquhart and I work in the Customer Service department at TheQuiltShow.com. I am so sorry that you have not hear from any of us. Our email address has currently changed to customerservice@thequiltshow.com. I would really like to help you in anyway I can. You can either email me or call me at 925-203-5612 and I promise we are hear to help you.
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Please clarify--did you send an email to Customer Service and have not gotten a response? customerservice@thequiltshow.com The folks in Customer Service want to make everyone happy and respond to questions/issue as quickly as possible.
