I bought my 1st embroidery machine over 13 years ago. I had a Brother 2004D and a Pfaff 2170, both of those machines have died on me. I now have a new to me Bernina 830, it has a pretty steep learning curve and can be quite picky. I'm pleased with the overall quality of the machine, but time will tell it's longevity. I sew a lot, probably 30 hours a week, ( how blessed am I?). I love making personalized gifts for family and friends, as well as playing with all the amazing features. There is a lot of great online video support as well as my friendly dealer for my questions. It's so important to have a dealership to help you get started, machine embroidery is a lot harder than you realize. Back when I 1st started, I didn't even have the internet! You tube is a great resources to check out machines! Make sure you test all the machines you are interested in, even those you aren't interested in, see how much support your local dealer will do for you. Do your homework, it's a major investment. One last thing, it's ok not to get the absolute top of the line machine, do any of us ever really use all those features anyways?