Anne, I don't have this machine but I do have a Husqvarna. I sometimes have the same problem. I think that Kim's advice is good. This is what I do to keep it from happening. If you are just doing straight stitching, try using a straight stitch plate instead of a zig-zag plate. Also, the advice about a new needle helps with mine--if the needle isn't sharp it is going to force the fabric in the hole instead of going through the fabric. One other thing I have my daughter do when she is sewing with my machine, she is a beginner and has this problem a lot, is put the fabric in place, and hand feed the needle into the fabric, then start stitching. Hope something in this is of value.