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TOPIC: Ranae Allen's video tech. problems

Ranae Allen's video tech. problems 22 Jul 2015 17:24 #131763

  • Tribblemom
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Any time you need technical support follow these steps: At the top of this web page are links for "Home", "Daily Blog", etc. Click on the link for "Contact". On that page click on the link "Click here for Technical Support or Customer Service" .

For your convenience here is the direct link: thequiltshow.com/support

Kathy
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Ranae Allen's video tech. problems 21 Jul 2015 20:15 #131734

I have been watching Ranae's video, but had problems with the playing. When the DVD gets to one hour, 20 min. and about 50 seconds the vidio snaps back to the beginning. When I try to force it to play where it stopped, it always went back to the start of the show. I recall this happened on another show and someone on your side was able to correct the problem. I am not sure if this is the place to mention this problem, but hope someone is watching and will correct this.
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