I had a job that allowed me to sew while I had down time waiting for customers. While gettig to work one day the road and walk ways were Icy, I slipped and my Bernina went straight up in the air over 6 feet and landed on its wheel. I cried not for pain to my body but the thought of my machine not working. After calming down and checking out the machine throughly I found it had a craked the wheel but ran perfectly. I did not even get it fixed till the next service when I could bear to be without it. You see this machine has been dropped off the table lots of times because the dogs and kids get cought in the cord and down it goes. (I sew at the kitchen table and forget to unblug it alot) How can you yell at the dog or the kids for a accident. I am now teaching my grandaughter to sew and she is 9 and already finished a quilt for her cousin. Life is simpler when you can depend on your Bernina. I LOVE MY BERNINA.