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TOPIC: Poor video quality of Feb. 1 show

17 Feb 2010 10:40 #43644

I love the new player. Thank you TQS !!!!
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16 Feb 2010 09:59 #43608

  • Lorchen
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I wonder if some close-ups being out of focus to start with is simply because the camera moves in (and in and in) so get we get a really good view, and then has to adjust. My little digital camera (Sony Cybershot) does exactly that when I take very close pictures. I have to wait a fraction of a second for the picture to become sharp before I press the button.

Lorchen
From the edge of Sherwood Forest, home of Robin Hood
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16 Feb 2010 02:37 #43594

The fast forward is a lot more awkward than the last one because you have to guess where you want to go and then it takes ages to load to it.

I've noticed too that it doesn't seem to download when you pause. Other sites I watch videos on I usually press pause, go and make a cup of coffee and when I'm back there is sufficient loaded to watch smoothly and skip all the adverts (I know they are necessary for costs but once you've seen them three or four times...).

Well yesterday I had to try in both modes and still struggled. Both the new and the slower version pixelated and blurred. Looking at the feathers on Alex's quilt for example, half of the stiich lines weren't there then as the camera moved some came into focus and others went out. It was really disorientating and uncomfortable especially when looking at the larger quilts.

I have one hope. I'm on a satellite connection and it's raining here. It could be me this end. I do hope so or I'm not sure I could watch through it again without feeling woozy!
Amo

Ye olde Dorsetshire
England

viewfromourhill.blogspot.com/
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15 Feb 2010 15:26 #43564

  • eileenkny
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Thanks, Karryl. That does help.
eileenkny

from the beautiful Hudson Valley of NY
Gammill Classic Plus w/IQ
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15 Feb 2010 05:34 #43543

  • Karryl
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If I could change anything about the new screen, I'd like to be able to rewind and fast forward like we did with the old one. Or...maybe we can and I just don't know how to do it.

Also, what is the "Info" button for? Confused

If you hover your mouse over the bottom edge of the video screen a progress/time line bar will appear. Just click along the line to jump to a new point in the video. It's not quite the same as the old VCR style controls but it does much the same job.

I hope this helps.

Karryl
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14 Feb 2010 17:04 #43526

  • eileenkny
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If I could change anything about the new screen, I'd like to be able to rewind and fast forward like we did with the old one. Or...maybe we can and I just don't know how to do it.

Also, what is the "Info" button for? :?

eileenkny

from the beautiful Hudson Valley of NY
Gammill Classic Plus w/IQ
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14 Feb 2010 10:31 #43514

  • QuilterLynn
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Thanks so much Ricky. I knew there had to be an explanation to accompany the NEW player.......a reason for your investment in it.

My DH is in the business but I don't understand 90% of what he is talking about......and would rather invest my 'time' in quilting than in understanding it. :D

All I really am confident of is that TQS will always do THEIR best to make sure OUR experience is the BEST!

Lynn
Last Edit: by QuilterLynn.
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13 Feb 2010 19:24 #43503

Ditto to Ritzy's post! Nancy
Last Edit: by luvquilting.
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13 Feb 2010 19:06 #43501

  • ritzy
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Let me just say how much I appreciate the informative answers we get from management. I love learning new things.
Blessing from Northwest Indiana, USA
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13 Feb 2010 07:35 #43481

  • RickyTims
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For those reading this thread - the new player is significantly larger than the previous player. The old video is 563 pixels wide and the new one is 853 wide. The new player is able to detect your internet speed - which changes depending on usage in your area. The detection is constant so if you are getting a slower speed - it is supposed to bump the quality down so the video will play. If your speed is smokin', then you'll get a better quality image - much better quality than we provided previously. I find that my player starts out slower (fuzzy) and gets better in the first two or three minutes as it figures out I have decent speed (in La Veta, whoo hoo). However, on the upper right, there is a Slower Internet Speed option, which has been set up to play the video just as it did in the old player - smaller video size. If you are not enjoying the larger size for whatever reason - use the older format to get the experience you were used to.

On computers, an image size is based on pixels or points per inch. If image (photo or video) is created at a certain size, it should look perfect in that size - however when you force it to be larger - (i.e., full screen) it must pixelate or distort a bit. For most of us, being able to watch on the full screen is still a good experience and if you are not sitting right on top of your screen, viewing from a distance - it's not so bad. Having said that, I rarely watch any internet video full screen - I just prefer the smaller cleaner version. Your comments are valuable. With any change there will be growing pains.

If I've said anything incorrectly, Capt'n John will chime in and set the record straight.

Thanks,
Ricky
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13 Feb 2010 02:17 #43467

I have a 24 inch high def monitor and I find that if I don't zoom it to make the pic bigger then the pic is pretty clear but when I enlarge it does get a bit grainy. When I watch it on the laptop (also hi def )and zoom it you can't see the graininess. If you have a large screen and its seems grainy it helps to sit a bit further away.

It is most likely because of the file size, they would need to keep it down to a reasonable size. The smaller the file, the lower the quality, same as with your digital pics. I know I don't want to be downloading 4.5 gig every time I watch any episode and thats about what a DVD is.

I just checked out the new player and it seems better for the grain, properly because its meant to stretch to full screen mode
Ruth Geelong Australia
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12 Feb 2010 23:57 #43464

  • QuilterLynn
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Mine's clear as always. My screen is 21 inch I think.

I've noticed on all streaming even on network sites and HULU that with DSL (all I have available) it's never as smooth as when I had cable.

Just my impression as this time.
Last Edit: by QuilterLynn.
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12 Feb 2010 19:31 #43460

I have just watched the last show with the new bigger video player that they have let us use although they have not finished adding all the features AND it works wonderfully for me. I really like it. The picture is clear (not fuzzy or blurry). There was just a little hicup now and then.
This is going to make watching the shows so much fun.
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12 Feb 2010 18:19 #43458

  • suehenyon
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This can also be our individual internet connection that can vary in speed from time to time. I've found a few of the last videos jumpy, but the same thing happens on other videos on other sites. I haven't gone back to check older shows, that would be a good comparison. This is a good reason to buy those DVD's!
Last Edit: by suehenyon.
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