Hello again, everyone! I don't know what happened, as I stopped getting email updates to this thread and am just now seeing the entire 2nd page of replies! Yikes!
Many good links here, and I will check all of them out. Thank you!!
I will attempt to take the Bernina back to the place that tried to fix it and see if he & I can't sort this out, but I am honestly mostly giving up on it *for the time being.* He admitted to me when I first took the machine that he could only fix it if it was one particular kind of problem, so I don't know if he'll have any luck. But I'll try; it's a bit of a hassle as we have only 1 car, which my husband uses for work and I am home with the 3 boys during the day (I home school them), so we can only go on weekends, and then the place is very crowded. But I'll make one last effort.
My thought at this point --- we'll be in the US in August, and I will have somewhere around US $250 to $300 that I can spend on getting a machine. I have been looking on-line and see that the Janome Jem line (particularly the Jem Gold) is in that range, and one or two other models by Janome are under $200 as well. Prices here are atrocious, so better to wait and buy in the US. The local shop I frequent when on my US trips "just so happens" to be a Janome dealer, and I've emailed them to see what they have to say about a machine for me.
I did email the Bernina dealer here but as of yet (roughly a week or so later) they have not emailed me back yet. I think I will just shelve my Bernina for the time being, since support will be an on-going problem, and once we return to the US permanently then try and get it serviced, etc. Meanwhile, an intro-level Janome should serve my needs nicely, I think. And the local dealers all service Janome, so if I do have issues, it will be much easier to get help than for a Bernina.
so, that's the current plan. Meanwhile, I'm piecing a quilt for my oldest son, piecing a baby quilt for my soon-to-be niece, and designing in my brand new EQ7 that just arrived in the mail, an early Christmas gift from my dad, which more than makes up for the frustration of the Bernina which was my gift this past Christmas!
Oh, and still working on the diary quilt, too....
If anyone has further suggestions on machines, especially in the $200 or so price range (allowing the other $50 or so to go to the extra feet, etc. that I might need) I would love to hear from you on that. I see that the Jem Gold is pretty consistently priced at $199 all over the web, so hopefully my "local" (in the US) dealer will be able to match that as well and I'll be fine. Then a few years from now when I'm back in the US and can get the Bernina going happily, I'll have the little Janome as a back-up. I know the Jem Gold is only a 3/4 size machine, which yes, will make quilting full size things difficult, but anything is better than hand quilting, and the small size is a plus for being able to carry it over here in our luggage, etc.
Anyway, just wanted to update and say a belated thank you since I hadn't seen these later posts until now. Thank you, everyone!
Oh, if ever you guys want to see pictures, I blog. Some about life in Brazil, some about just daily life as a mom, but lately more & more is about the quilting. My blog is
http://www.musings-onthemove.blogspot.com if you guys ever want to pop over for a peek.